Scope of this Policy
This Privacy Policy applies to lopezfirm.com, inquiries sent through the website, and optional SMS communications from Lopez Firm. It does not replace privacy notices that may apply after an attorney-client relationship begins or to a third-party website or service linked from this site.
Current form behavior: the website prepares an email in your device's email application. Lopez Firm receives the information only if you choose to send that prepared message.
Information we may collect
Information you provide
- Name and telephone number.
- A general description of an accident, injury, immigration matter, or other reason for contacting the firm.
- Appointment details, communication preferences, and messages exchanged with the firm.
- Your SMS opt-in choice and records associated with that consent or a later opt-out request.
Technical information
The web server may record ordinary technical data such as IP address, date and time, requested page, browser or device information, referral source, and response status. This information supports security, troubleshooting, and website availability. The form also uses a mathematical challenge, a hidden honeypot field, and a short timing check to reduce automated abuse. The current website does not use advertising trackers.
Please do not submit Social Security numbers, banking details, complete medical records, or other sensitive documents through the public website.
How we use information
Lopez Firm may use information to:
- Respond to an inquiry and determine whether the firm can discuss or evaluate a matter.
- Schedule appointments and provide requested customer support.
- Send case-related communications when appropriate and authorized.
- Maintain consent, opt-out, and communication records.
- Protect the website, detect misuse, troubleshoot errors, and comply with applicable obligations.
Submitting information does not guarantee that Lopez Firm will accept a matter and does not by itself create an attorney-client relationship.
SMS communications and mobile information
If you voluntarily opt in, Lopez Firm may send text messages regarding case updates, appointment reminders, and customer support. Message frequency varies, and message and data rates may apply. Reply STOP to opt out or HELP for assistance. SMS consent is not a condition of receiving legal services.
SMS privacy commitment
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be provided to service providers that support message delivery or customer service only as needed to provide those services.
Text messaging originator opt-in data and consent will not be shared with third parties for their own marketing or promotional purposes.
For additional program conditions, review the SMS section of the Terms of Service.
When information may be shared
Lopez Firm does not sell or rent personal information submitted through this website. Information may be disclosed in limited circumstances:
- To vendors that provide hosting, email, telecommunications, security, or other operational support under appropriate restrictions.
- To professionals or organizations involved in evaluating or handling a matter, when authorized or otherwise permitted.
- When reasonably necessary to comply with law, legal process, professional obligations, or to protect rights, safety, and security.
- As part of a business transition, subject to applicable confidentiality and legal requirements.
Third-party services such as WhatsApp, your mobile carrier, or a mapping provider process information under their own privacy practices.
Retention and security
Information may be retained for as long as reasonably necessary to respond, maintain operational and communication records, comply with legal or professional obligations, resolve disputes, and protect the firm. Retention periods can vary based on the type of information and the context in which it was received.
Lopez Firm uses reasonable administrative and technical safeguards appropriate to the information and website. However, no internet transmission, WhatsApp message, text message, or storage system can be guaranteed completely secure.
Your choices and requests
- You may choose not to submit the website form and may call the firm instead.
- You may leave the SMS consent box unchecked and still request legal services.
- You may reply STOP to SMS messages or otherwise clearly tell us that you want text messages to stop.
- You may ask to review or correct contact information associated with your inquiry, subject to verification and applicable obligations.
The website is intended for adults seeking information about legal services and is not directed to children under 13. We do not knowingly use the website to collect personal information from children under 13.
Updates and privacy contact
We may update this Policy when website features, communication practices, or applicable requirements change. The effective date at the top identifies the current version.
For a privacy question or request, use the official contact information shown in the footer below.